1. Who We Are
MyCoachDeveloper is operated by Joe Morrissey, a UK based sole trader.
For the purposes of UK data protection law, MyCoachDeveloper acts as the Data Controller in relation to personal data collected through the platform.
If you have any questions about this policy, you can contact:
Email: hello@mycoachdeveloper.com
2. What This Policy Covers
This Privacy Policy explains:
- What personal data we collect
- How we use it
- Who we share it with
- How long we retain it
- Your legal rights
- How we protect your information
3. The Data We Collect
Depending on how you use the platform, we may collect:
Account Information
- Full name
- Email address
- Password (encrypted)
- Club or organisation name
- Role within club
Coaching & Development Data
- Session plans
- Observational notes
- Reflections
- Performance feedback
- AI generated outputs
- Development tracking data
Payment Information
Payments are processed securely by Stripe. We do not store full card details. We may store:
- Billing name
- Billing email
- Transaction history
- Subscription status
Technical Data
- IP address
- Browser type
- Device information
- Usage data
- Cookies
4. Who Owns the Data
Where a coach is registered under a club or organisation account:
- The club or organisation is the owner of coaching and development data created within that account.
- Individual coaches have the right to access their own data.
- The club controls administrative access and account termination.
For individual subscriptions not linked to a club, the individual user owns their data.
5. How We Use Your Data
We use your information to:
- Provide and operate the platform
- Manage user accounts
- Deliver AI generated coaching support
- Process payments
- Maintain security
- Improve functionality
- Respond to support requests
We rely on the following legal bases under UK GDPR:
- Contractual necessity
- Legitimate interests
- Legal obligation
6. AI Processing
MyCoachDeveloper uses third party AI service providers, including OpenAI or similar providers, to generate coaching insights and outputs.
When users input session data or methodology information:
- That data may be securely transmitted to our AI provider for processing
- We do not permit AI providers to use this data for public model training
- AI processing occurs under contractual safeguards
Users should not input highly sensitive personal data unrelated to coaching activity.
7. Payment Processing
All payments are processed by Stripe. Stripe acts as an independent data controller for payment processing. We recommend reviewing Stripe's Privacy Policy for further details.
We do not store full payment card information.
8. Data Storage & Security
Data is hosted via our platform infrastructure provider and stored securely using encrypted database systems.
We implement:
- Encryption in transit
- Role based access controls
- Secure authentication
- Regular software updates
Access to personal data is restricted to authorised users only.
9. International Transfers
Some third party providers may process data outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place, such as:
- Standard contractual clauses
- Adequacy decisions
10. Data Retention
We retain personal data:
- For the duration of an active subscription
- For a reasonable period following cancellation for administrative and legal purposes
Clubs may request deletion of their organisational data following account termination.
We may retain limited information where required for legal or accounting purposes.
11. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction
- Request deletion
- Restrict processing
- Object to processing
- Data portability
- Lodge a complaint with the ICO
Requests can be made via hello@mycoachdeveloper.com
12. Cookies
We use cookies and similar technologies to:
- Maintain login sessions
- Analyse usage
- Improve performance
You can control cookies via your browser settings. A separate Cookie Policy may provide further detail.
13. Children's Data
The platform is intended for use by coaches and adult professionals.
If a club enters data relating to players under 18, the club is responsible for ensuring lawful processing of that data.
We do not knowingly collect personal data directly from children without appropriate consent.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.